Last Update:01/12/2024

Our website address is: https://ecart.teammallu.com

At Team Mallu, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide to us when you interact with our website, services, and products. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:
   • Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details to process your orders and provide customer support.
   • Non-Personal Information: When you visit our website, we may automatically collect non-personal information like IP addresses, browser type, device information, and website usage statistics using cookies and similar technologies.
2. How We Use Your Information:
   • We use your personal information to process your orders, provide you with customer support, and communicate with you about your purchases and account-related activities.
   • Your email address may be used to send you updates, order notifications, promotional offers, newsletters, and marketing communications. You can opt-out of marketing emails anytime by clicking the “Unsubscribe” link in the email.
   • Non-personal information is used to improve our website’s functionality, analyze user trends, and enhance your browsing experience.
3. Information Sharing:
   • We may share your personal information with trusted third-party service providers who help us deliver our services, such as payment processors, shipping partners, and customer support platforms.
   • We do not sell, trade, or disclose your personal information to unrelated third parties for marketing purposes without your explicit consent.
4. Data Security:
   • We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
   • Your payment details are secured using SSL encryption during transmission.
5. Data Retention:
   • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Children’s Privacy:
   • Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have the data removed.
7. Third-Party Links:
   • Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such sites. We encourage you to read the privacy policies of any linked websites before providing any personal information.
8. Your Rights:
   • You have the right to access, update, or delete your personal information. You can make these changes by logging into your account or contacting our customer support team.
   • You can request to unsubscribe from marketing communications at any time.
9. Changes to the Privacy Policy:
   • We may update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be indicated at the top of the page.

For any questions, concerns, or requests related to your privacy, please contact our customer support team. We value your trust and are committed to ensuring the security and confidentiality of your personal information while providing you with a smooth and enjoyable shopping experience at Team Mallu.